Type of devices not supported: Rooted Not supported
(IMPORTANT: Please Check to see if the Unlocking App is eligible for your phone first)
Notes: Verify BEFORE ordering that your unlock app is connecting to server.
1 - Launch the “Device Unlock App” to check status
2(a) - SUBMIT - ONLY ORDER SUPPORTED = If you receive “Not Eligible for Unlock”, please proceed and submit your IMEI # for processing .
NOT SUPPORTED =
2(b) - DONT ORDER = If you receive “Communication Error” or “Server not responding, please try again later”, DO NOT submit your order as it is not supported for unlocking (no refunds will be provided for any orders submitted with any other or either of these error messages)
- DO NOT SUBMIT T-MOBILE DEVICES. THANK YOU.ALL UNLOCK APP DEVICES FROM METRO-PCS IS SUPPORTED, HERE ARE SOME EXAMPLES OF THOSE TYPE OF PHONES:
NO WEEKEND PROCESSING, Monday through Friday
Unlock instructions: Request mobile device unlock
- We can refund only if status will show "Unlock Failed: This mobile wireless device is not eligible for unlock.